Why didn't Galileo execute this trade for me?

[dadsuax]

This is XAUUSD daily frame from yesterday. I used a 4-2 setting i.e. execute buy after 4 consecutive bullish or 2 consecutive bearish signals. However, no buy trade was carried out and I don't know why. Did I do something wrong? Thanks.

 

[Joeboy]

Good Day, can you send a screenshot of your settings and also the commons tab? Also you can contact our support@galileofx.com directly

 

[dadsuax]

Here it is; I did sent to them already but they are on holiday. Thanks.

 

[Joeboy]

Seeing from the chart, it seems Galileo FX bot is not installed , you can see a smiley emoji on the top right side of the chart if the bot was installed there

 

[dadsuax]

No, it is installed and it was on at the time (autotrading was initialized and confirmed with the smiley face).

 

[Joeboy]

On the screenshot it doesn't show that why I assumed, for this case contact our support@galileofx.com for further assistance

 

[dadsuax]

This is the full picture of the chart as at now. On Monday - Dec. 30 (using the daily chart), I used a 4-2 setting and had Galileo on which meant that when markets open on the next trading day, there will be a buy order executed on Tuesday. However, this did not happen (everything was on; I even checked the expert advisor tab and it was all working except that the trade wasn't executed).

 

[Joeboy]

can i see screenshot of your common tab settings?

 

[dadsuax]

What settings are you referring to?

 

[dadsuax]

I think my common tab settings are shown in the last picture i sent you.

 

[Joeboy]

No double click the smiley emoji and Galileo FX settings will appear, then go to common tab

 

[dadsuax]

Oh ok....here it is

 

[Joeboy]

that's the issue right there, please check the box Allow DLL imports as well.

Also for reference: https://forum.galileofx.com/threads...hy-galileo-fx-might-not-initiate-a-trade.564/

 

[dadsuax]

What is that (Allow DLL imports) and what does it do? The referenced link does not say anyting about this DLL imports. Also, this same setting is what I had been using to execute trades using Galilieo previously.

 

[Joeboy]

Yeah but was is set up by our team or you installed it by yourself? When Metatrader updates sometimes it messes up the settings which is why you need to regularly check those allow DLL imports to be check as well.

On this video , Chris says these settings need to be check all the time

 

[dadsuax]

Ok; thank you.