I have studied a lot of the videos,the settings, and asked for advice because I paid extra for it. But to have them look at it you make an appointment and it's a month away. I mean I put in $3500 a year and a half ago and have $3344.76. so I have the pro service and paid for the extra services but when I do have a winning trade I get $14,$29,$7 . I have read a lot and the last customer service person changed things that the guy before done. I wish I could have taken the money for the bot and the money in my account and put it in a vanguard ETF and made 10% . On 6500. I'm very frustrated. I use oanda and you can trade crypto BUT the crypto account is NOT on meta 4/5 so it's useless